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EAN    >     Help Center

Beginner's Guide

A few things to look out for before you sign up
Hand in hand to take you through the real name verification
Two-step verification of the related problem

Quick Start

How to buy digital money

Trading Issue

What should I do if I forget my login password
What is the legal tender exchange station
What should I do if I pay the wrong amount
How to contact each other during the transaction
What if you encounter other problems during the transaction
How do I choose a payment method that matches mine
View all num articles

Verification Issue

What is two-step verification?
Why does real-name verification fail?
How do I bind to Google two-step authentication?
Why can't it be verified by phone?

Deposit Issue

Is there a charge for charging money
What is block query website
What is the number of block acknowledgments? Why is it confirmed that the account has not been received
How to prepaid phone
The wallet has not arrived yet
What is the charge rate for withdrawing currency
View all num articles

Withdrawal Issue

Why has my withdrawal delay?

Other Issue

Frequently asked trading questions
What if you are complained?

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