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Beginner's Guide

A few things to look out for before you sign up
Hand in hand to take you through the real name verification
Two-step verification of the related problem

Quick Start

How to buy digital money

Trading Issue

What should I do if I forget my login password
What if you encounter other problems during the transaction
How do I choose a payment method that matches mine
Under what circumstances will you be restricted to buy on the day
Why does my side show that the transfer was successful, but the other side did not receive the payment
Why is the price I see inconsistent with the transaction price
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Verification Issue

What is two-step verification?
Why does real-name verification fail?
How do I bind to Google two-step authentication?
Why can't it be verified by phone?

Deposit Issue

What is block query website
What is the number of block acknowledgments? Why is it confirmed that the account has not been received
What is the charge rate for withdrawing currency
The withdrawal has not been approved
Is there a charge for charging money
How to prepaid phone
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Withdrawal Issue

Why can't I use the withdrawal function?

Other Issue

Frequently asked trading questions
What if you are complained?